“I didn’t realise that I could download the PI certificate online.”

Roland Fisher. Management Consultant, London, UK.

One of your unique selling points is online shop facility. I absolutely love it! It took me less than 10 minutes to choose my level of protection, fill out my details and pay over the internet. I also didn’t realise that I could download the professional indemnity certificate online which was a major bonus as I can never find it when the agency inevitably asks.